Information in compliance with personal data protection regulations
In Europe and Spain there are data protection rules designed to protect your personal information that is mandatory for our entity.
Therefore, it is very important for us to understand perfectly what we are going to do with the personal data we ask for.
Thus, we will be transparent and will give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, please ask us.
Thank you very much for your help.
We are at your disposal, do not hesitate to contact us.
What are we going to use your data for?
In general, your personal data will be used to be able to interact with you and to provide our services.
Likewise, they can also be used for other activities, such as sending advertising or promoting our activities.
Your personal data is necessary to be able to interact with you and to provide our services. In this regard, we will provide you with a series of boxes that will allow you to decide clearly and easily about the use of your personal information.
In general, only the personnel of our entity that is duly authorized may have knowledge of the information we request.
Similarly, those entities that need access to it may have knowledge of your personal information so that we can provide our services. For example, our bank will know your data if the payment of our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data will be aware of your information due to compliance with any law. By giving an example, the Tax Law obliges to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
If, apart from the assumptions mentioned, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is always safe .
In the world there are countries that are safe for your data and others that are not so. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your information Staff to another country.
We will keep your data during our relationship and if the laws oblige us. Once the applicable legal deadlines have ended, we will proceed to eliminate them in a safe and environmentally friendly manner.
At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect and eliminate it once our relationship has ended, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, to identify you.
In the offices of our entity we have specific forms to request these rights and we offer you our help to complete them.
To learn more about your data protection rights, you can check the website of the Spanish Agency for Data Protection (www.agpd.es).
You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were interested in receiving publicity for our products or services in your day, but you no longer wish to receive more publicity, you can register it through the form of opposition to the treatment available in the offices of our entity.
In case you understand that your rights have been disregarded by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:
Electronic headquarters: www.agpd.es
Spanish Agency for Data Protection
C / Jorge Juan, 6
Tel. 901 100 099
Tel. 91 266 35 17
Filing a claim with the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer or attorney is not necessary.
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to prepare information profiles about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will apply effective security measures that always protect your information from unauthorized persons who intend to use it for their own benefit.
Our policy is not to use your data for purposes other than those we have explained. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide on it.